Bonaventure Ops is the hands-on services arm for teams that want working operations rather than a slide deck. Every engagement keeps money, legal and customer-facing approvals with your team, and documents how the system runs.
OPS · 01
Build
Process automation · Bespoke AI agent · Reporting engine
We automate a defined operational workflow, configure a bounded AI agent with explicit tools and approval gates, or build a reporting engine that turns scattered inputs into clean human-ready briefs.
When to chooseChoose Build when a repeatable workflow still runs manually across spreadsheets and messages, and your team needs a reliable system built, tested and handed over.
Example engagements
- E-commerce & retail: Workflow automation combining stock, order and campaign signals into a daily approval queue for the merchandising team.
- B2B sales & field services: Bounded AI agent setup that classifies inbound enquiries, prepares context notes and routes drafts for human sign-off.
- Finance & operations: Reporting engine consolidating operational exports into a weekly variance brief with clear data-quality checks.
OPS · 02
Operate
Running a growth or operations function for a defined period
We run a specific growth, reporting or operations rhythm on your behalf for an agreed period—combining Core workflows with structured human oversight—then hand the documented playbook to your team.
When to chooseChoose Operate when a function needs to run with discipline right away before you hire internally, with clear weekly cadence and a clean handover path.
Example engagements
- Marketplace & consumer retail: Fixed-term operation of weekly campaign checks, floor-price guardrails and margin reporting before internal team handover.
- B2B software & business services: Ongoing public-signal scanning, prospect list curation and weekly pipeline hygiene operated on an agreed schedule.
- Multi-branch service businesses: Weekly operational reporting, exception tracking and cross-unit action follow-up run until internal ownership is ready.
OPS · 03
Grow
CRM & growth consulting + hands-on execution
Consulting paired with direct implementation on a CRM, retention or customer-acquisition problem: audience rules, consent-aware journeys and holdout measurement built and launched together.
When to chooseChoose Grow when you already have customers and digital channels, but need structured segmentation, holdout testing and hands-on execution rather than advice alone.
Example engagements
- Digital consumer brands: Designing and launching post-purchase retention and win-back journeys measured against a holdout control group.
- Subscription & learning platforms: Structuring onboarding activation milestones, audience rules and consent-aware messaging caps across channels.
- B2B trade & supply companies: Defining reorder and cross-sell triggers in an existing customer base, cleaning CRM stages and running the first campaign cycles.